Privacy Policy

Our Privacy Policy aims to help you understand what information we might collect about you and how we use it. All information is supplied by you via our enquiry options for your event needs.

Balloon Design Studio is the sole data controller of the data you provide to us and we are committed to protecting and respecting your privacy. We will comply with all applicable data protection laws in all our dealings with your data. We will only communicate with you for things that you would reasonably expect to receive from us, such as: communications relating to your event, relevant new products for your event type, possible future events and services / support you will find useful in your event planning needs.

All data collected from you is provided by you via either our website, email, social media pages, text or phone. This data is relevant to your event enquiry only, and limited to your event needs.

If you have any questions about our Privacy Policy, please do not hesitate to contact us at

Information we need to provide a quote or our service to you 

All information we collect is supplied by you at the time of your enquiry. The data we request is to better service your event needs and will include:

  • Your name, business name (if applicable), telephone number and email address
  • Addresses - invoice address and event/venue address
  • If you contact us, we will keep a record of the correspondence.

Your information

We need this information so that we can:

  • Provide you with a ‘quote’ for your event
  • To deliver the equipment hire and carry out our obligations as per our contract
  • To notify you about any changes to the services you have booked

Sharing your information 

We do not share your information with anyone.  The only occasion we would need to share your information would be if you have asked us to provide additional services provided by other suppliers and managed by us.  In these instances, the third party suppliers to your event would need to know the event/venue address.

Should you wish for us to remove your information from our database, please email